Information We Collect

When you interact with Ultraonlineapp, we collect information that helps us provide better financial education services. This includes basic details you share when creating an account - your name, email address, and learning preferences.

We also gather technical information automatically. Your device type, browser version, and how you navigate through our learning modules. This data helps us understand which topics resonate most with our Malaysian business community and where we might improve the experience.

How We Use Your Information

Your information serves specific purposes that benefit your learning journey. We use it to personalize your educational experience - suggesting relevant modules based on your progress and business interests.

Communication is another key area. We'll send you course updates, new module releases, and occasional insights about Malaysian business finance trends. You control these preferences completely.

Data Storage and Security

Your information is stored securely using industry-standard encryption protocols. Our servers are located in facilities that maintain strict physical and digital security measures.

We retain your learning data for as long as your account remains active, plus an additional two years after inactivity. This allows you to return and continue your financial education journey without losing progress.

Under Malaysia's Personal Data Protection Act 2010, you have specific rights regarding your information. You can request to view, correct, or delete your personal data at any time by contacting our support team.

Your Rights and Control

You maintain full control over your personal information. This means you can update your profile details, change communication preferences, or request complete account deletion whenever you choose.

Sharing and Third Parties

We work with carefully selected service providers who help deliver our educational platform. These include cloud hosting services, email delivery systems, and analytics tools that help us understand learning patterns.

Each third-party provider signs agreements ensuring they handle your data according to the same privacy standards we maintain. They can only use your information for the specific services they provide to us.

We may also share anonymized, aggregated data about learning trends with educational researchers or financial institutions in Malaysia. This data cannot identify individual users and helps improve financial literacy resources across the country.

Cookies and Tracking

Our website uses cookies to enhance your learning experience. These small files help remember your login status, track your progress through modules, and provide personalized content recommendations.

You can control cookie settings through your browser preferences. However, disabling certain cookies might affect some platform features, such as automatic progress saving or customized dashboard layouts.

Updates to This Policy

We review and update this privacy policy annually, or whenever significant changes occur to our data handling practices. Any updates will be posted on this page with clear notification of what has changed.

For major changes that affect how we use your personal information, we'll send direct email notifications to all active users at least 30 days before implementation.

This policy was last updated in January 2025 to align with current Malaysian privacy regulations and our expanding educational services.